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Frequently Asked Questions

Welcome to the FAQ section for the Community Assistance Program (CAP). Our goal is to provide clear and helpful information to guide you through the resources and services available through this initiative. 

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Who is eligible to receive support through CAP?

CAP is available to Autistic people of any age, including children, youth, and adults. Applicants must be diagnosed or suspected to be on the Autism Spectrum. 

 

Who can apply for CAP? 

Only service providers who are registered and approved on Autism Canada’s CAP Roster may submit applications on behalf of their clients. Families and Autistic adults cannot apply directly. If you are a prospective client or caregiver looking for funding, please visit our CAP Roster to locate and work with a service provider in your area.​​

 

How does a service provider get added to the CAP Roster? 
All service providers must register with Autism Canada and go through a review and vetting process. To apply, complete the Service Provider Intake Form
. If approved, they will be added to the CAP Roster and will receive an access link to the application portal to apply on behalf of their client. 

When does the CAP program operate?

CAP operates in two application cycles per year: Spring (January to May) and Fall (August to October). 

How often can someone access CAP? 

Each applicant may receive CAP funding once per calendar year. Each registered service provider may receive funding for up to two applications per calendar year. Additional submissions may be considered on review. 

Is funding guaranteed once an application is submitted? 

No. Funding is limited and not guaranteed. All applications are reviewed on a first come, first served basis and assessed based on need, available funds, and documentation. 

Can service providers share their application access with others in their organization? 
No. Each service provider is approved individually and access to the application portal 
cannot be shared under any circumstances. Sharing your access link to the application portal, even with another provider in your organization, will disqualify the entire organization from future CAP participation. This policy helps ensure fairness, transparency, and accountability in the distribution of funds. 

Can service providers charge a fee to submit the application? 
No. Service providers are not permitted to charge families or Autistic people to complete or submit a CAP application. The program is designed to reduce financial barriers, not introduce additional costs. 

How can I access the application portal? 
Only service providers who are approved and listed on the CAP Roster will receive an access link to the application portal to submit their client application. To join the CAP Service Provider Roster, complete the 
Service Provider Intake Form.

What happens if an application is incomplete or missing documentation? 
Incomplete or inconsistent applications will be denied. To avoid delays, ensure all required forms are completed accurately and submitted at the time of application. 

Still have questions? Contact the CAP Team

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